Frequently Asked Questions

EcoGlow is a sustainable lifestyle brand offering reusable everyday essentials, home accessories and personal-care products. It was created as a university digital business project.

Every product has a different environmental impact, depending on its materials, how it’s made and how it’s used. Rather than making broad environmental claims, we give clear, product-specific information about materials, care and end of life, so you can judge whether each item suits your needs.

Before buying, check the product description, materials, dimensions and care instructions, and think about how often you’ll use it. A reusable item is most worthwhile when it replaces something you’d otherwise buy again and again.

No. EcoGlow is a student project, so the shop is a working demonstration. You can add items to your basket and complete checkout, but orders are simulated: no payment is taken and nothing is dispatched.

UK delivery costs £3.50 and is free on orders over £25 (demonstration only).

Our Returns Policy explains which items can be returned, the time limits and how to request a return.

Every newsletter email includes an unsubscribe link at the bottom. You can also email hello@ecoglow.co.uk and we’ll remove you.

Use the form on our Contact Us page or email hello@ecoglow.co.uk.